FAQs
Below FAQ are some common concerns of our customers.
If you have other questions, please just send it to support@libertyget.com
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Frequently Asked Questions
How long does shipping take?
We process orders within 1–3 business days. Delivery times typically range between 7–15 business days, depending on your location. You’ll receive tracking details as soon as your order is shipped.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping times may vary depending on your region.
How can I track my order?
Once your order is shipped, you’ll receive an email with your tracking number. You can use it anytime to check your delivery status.
What is your return policy?
We offer a 30-day return guarantee. If you’re not satisfied with your purchase, you can request a return or exchange within 30 days of receiving your order.
What if I receive a damaged or incorrect item?
If your item arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. We’ll make it right by offering a replacement or refund.
What payment methods do you accept?
We accept all major payment methods, including:
Credit/Debit Cards
Secure online payment options
Is my payment information secure?
Absolutely. Your payment information is processed through secure and encrypted systems to ensure your data is fully protected.
Can I cancel or change my order?
Orders can be modified or canceled within 12 hours of placing them. After that, processing begins and changes may not be possible.
Why is shipping taking longer than expected?
While we aim to deliver within the estimated timeframe, delays can occasionally occur due to customs, high demand, or shipping carrier issues.