Shipping policy
Shipping Policy
Last Updated: May 2026
At EcartFlow, we are committed to providing clear and reliable shipping information for our customers. This Shipping Policy explains our order processing time, delivery estimates, shipping costs, and related information.
EcartFlow is operated by LIBERTY GATE GENERAL TRADING LLC, a Wyoming Limited Liability Company.
Order Processing
All orders are processed within 1–2 business days, excluding weekends and holidays.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information, if available.
Shipping Coverage
We currently ship to addresses within the United States only.
Please make sure your shipping address is complete and correct before placing an order. EcartFlow is not responsible for delays or failed delivery caused by incorrect or incomplete shipping information.
Estimated Delivery Time
Estimated delivery time may vary depending on product availability, carrier service, and delivery location.
Processing Time: 1–2 business days
Standard Shipping: 5–8 business days
Delivery times are estimates and are not guaranteed. Delays may occur due to weather, holidays, carrier delays, customs, or other circumstances outside our control.
Shipping Costs
Shipping costs are calculated and displayed at checkout before payment is completed.
Promotional free shipping offers may be available on selected products or orders.
Order Tracking
Once your order ships, you may receive a tracking number by email. You can use the tracking number to follow your shipment status.
Please allow some time for tracking information to update after the carrier receives the package.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. If you entered the wrong address, please contact us as soon as possible.
We cannot guarantee that address changes can be made after an order has been processed or shipped.
Lost or Delayed Packages
If your package is delayed or appears lost in transit, please contact us. We will work with the shipping carrier to investigate and assist you where possible.
Contact Information
EcartFlow
Operated by LIBERTY GATE GENERAL TRADING LLC
A Wyoming Limited Liability Company
30 N Gould St Ste N, Sheridan, WY 82801, United States
Email: care@ecartflow.com
Phone: +1 (917) 735-3680